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Terms of Sales

Article 1: Scope

All our sales are governed by these general conditions of sale which prevail over any condition of purchase, unless expressly stipulated otherwise.

Article 2: Price

The applicable prices are those in force on the day the order is taken, and appear on the scale opposite, denominated in euros. They are understood to be "departure from the cellar", the transport being the responsibility of the buyer. Unless agreed between the parties, payment is made when ordering. If a delay is granted, no discount will be granted in the event of early payment. Any payment made after the payment date appearing on the invoice will result in the payment of late payment penalties, the amount of which is equal to three times the legal interest rate. These penalties are payable without a reminder being necessary. In addition, all collection costs will be borne by the buyer. In application of legal provisions, any professional in a situation of late payment will be liable to the creditor for a lump sum compensation of € 40 for recovery costs. However, if the recovery costs are greater than the amount of this compensation, the creditor may request additional compensation, upon justification.

Article 3: Right of withdrawal

If the client is a professional  : no right of withdrawal is granted.

If the customer is a private consumer  :

In the event of a sale concluded at a distance or outside the establishment, the customer has a period of 14 days from the day of receipt of the wines to retract. He can use the withdrawal form available on the website, but this is not mandatory. The winemaker will then reimburse the consumer for all payments received, upon receipt of the returned goods. Champagne Konrat will refund using the same means of payment that the customer used for the initial transaction, unless a different method has been agreed. In any case, this reimbursement will not incur costs for the customer. If at the time of withdrawal the customer has received the bottles, he must return them to the address of the operation without undue delay, and in any event, no later than 14 days after notification of withdrawal. This period is deemed to have been met if the goods are returned before the expiration of the 14-day period. The direct costs of returning the goods are the responsibility of the customer. The customer may be held liable in the event of depreciation of the goods resulting from handling other than those necessary to establish the nature, characteristics and proper functioning of these goods.

If the sale was concluded at a fair or a trade show  : the customer has no right of withdrawal.

Article 4: Retention of title

The seller retains ownership of the goods sold until full payment of the price by the customer, in principal and accessories. However, upon delivery, the risk of loss or damage is transferred to the buyer.

Article 5: delivery

Delivery is made: either by direct delivery of the goods to the buyer, or to the place indicated by the buyer on the order form. Our wines travel at the risk and peril of the recipient, even in the case of free shipping. The seller cannot be held responsible in the event of damage, loss, theft or defective packages. Consequently, customers are invited to check the packages upon receipt and to notify the carrier of any reservations, by registered letter, within three working days of receipt of the goods.

Article 6  : Sale by wine merchants

The reseller customer - wine merchant in a physical or online store - not selling the bottle for consumption on the spot, has the obligation when carrying out a retail sale, to resell the bottle with its case or box.

Article 6: disputes

Our sales are subject to French law. Jurisdiction is expressly attributed to the Tribunal de Grande Instance of the seller's domicile.

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